Colourful gradient in waves on light blue backgroundColourful gradient in waves on light blue background

Welcome to our new website!

25 October 2023

Fresh design and intuitive navigation for a more enjoyable surfing experience

We are pleased to present our freshly designed website! 

The new site offers a modern, responsive design and improved features to make your browsing experience even smarter!

We are looking forward to your feedback and opinion!
Write us what you like or what we can still improve.

And now have fun surfing!

Your Elsner Elektronik team

Goodie Campaign

Celebrate with us and get your free Elsner goodie*!

To mark the relaunch, we are including an attractive Elsner goodie* free of charge with the first 100 orders in our new Online Shop!

Get your hands on it now!

Shop now!
Picture of a screen and a tablet with new Elsner Elektronik websitePicture of a screen and a tablet with new Elsner Elektronik website

*Max. 1 goodie per customer/household. The promotion is valid for the first 100 orders in the new Elsner Elektronik Online Shop. Pre-registration is required for ordering in the online shop as a retailer. Please note the possible delivery countries. If your country is not included in the list, please contact us by e-mail. The General Terms and Conditions as well as the Terms of Delivery and Payment of Elsner Elektronik GmbH apply.

Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees

https://europa.eu/youreurope/guarantees