Fabro KNX mounted on wall, blurredFabro KNX mounted on wall, blurred

Videos

Videos

Immerse yourself in the world of Elsner Elektronik and watch our videos!
You can find current videos on our YouTube channel. Subscribe to our channel and stay up-to-date!

Elsner Elektronik on YouTube
Buttons, controllers, touch panels

Product videos

Short spots about Elsner products for building automation.

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Tutorials

Commissioning of controls

Our service team explains important steps for battery replacement, commissioning and teaching radio connections. (German)

DANGER!
Danger to life due to electrical voltage (mains voltage)! The work shown here may only be carried out by a qualified electrician!

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Video series

Solexa II

Technical tutorials explain the functions of the Solexa II radio control system. (German)

Watch all Solexa II videos
Webinar recordings

Elsner Academy

Watch the recordings of our Elsner Academy webinars and learn interesting facts about our products.

View webinar recordings

Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees

https://europa.eu/youreurope/guarantees