Here you will find answers to frequently asked questions about our proven weather stations and weather sensors. We hope to provide you with a helpful resource to help you realise the full potential of our products.


FAQ weather stations, wheater sensors
The most frequently asked questions about weather stations and weather sensors from Elsner Elektronik
Data
Can I read out the data from a weather station?
- With the RS485 and Modbus weather stations, data packets can be read out on the PC using the program Weather StationCOM.
- You need a converter for this. Further information can be found in the "readme" file of the program
Indication error
Why does the wind measurement constantly indicate 0 m/s or 24 m/s?
- When installing for the first time, remove the protective sticker from the sensor.
- The wind sensor of your weather station may be defective. Our technical service will work with you to find a solution for your device. Please use our Service Form to send us all the relevant data about the device.
- Repairs are no longer performed for the P00, P01 and P02 weather stations. These must be replaced by a newer weather station P03/3 (30107).
Serial number
Where can I find the serial number of Elsner products? How do I read the serial number?
- The serial number is located on the product and is composed of the date and an ascending two-digit number: DDMMYYXX.
- In addition, the serial number is on the product packaging as a barcode in the following form: 0 0YYYYM MDDXXY. The first two digits (0 0) and the last digit (Y) are not part of the serial number.