White KNX glass push button from the eTR series mounted on the wall in front of a modern officeWhite KNX glass push button from the eTR series mounted on the wall in front of a modern office

Security, compliance & legal requirements

How we deal with legal requirements

Legal and regulatory requirements are an integral part of responsible corporate governance. They define binding framework conditions for products, processes and organisation.

Elsner Elektronik complies with the relevant legal requirements, regulatory requirements and recognised norms and standards. These include EU regulations, accessibility requirements, compliance requirements and relevant certifications.

On this page, we provide an overview of the key requirements and regulations that are relevant to our business activities.

Handling measurement and status data

EU Data Act

The EU Data Act creates a new legal framework for accessing and using data. It particularly affects manufacturers and providers of connected products and digital services. Here you will find information on how the EU Data Act should be classified and which aspects are relevant to Elsner Elektronik.

KNX glass push button from Elsner Elektronik mounted on the wall with shadow playKNX glass push button from Elsner Elektronik mounted on the wall with shadow play
Legal requirements for digital accessibility

Accessibility

Accessibility is a legal requirement and an important part of digital responsibility. It particularly affects websites, digital content and access to information. On this page, we provide information about the legal basis for accessibility and how we deal with the relevant requirements.

Computer with Braille keyboardComputer with Braille keyboard
Compliance with the law and whistleblower protection

Compliance & Whistleblower Protection

Acting in accordance with the law is an integral part of our corporate governance. This also includes the protection of whistleblowers in accordance with the Whistleblower Protection Act. Here we provide information on compliance issues and enable confidential reporting of information via a corresponding form.

Elsner Elektronik KNX glass push-button mounted on a wall in a modern officeElsner Elektronik KNX glass push-button mounted on a wall in a modern office
CERTIFIED MANAGEMENT SYSTEMS

Certifications & Standards

Quality, the responsible use of resources and information security are firmly embedded in our day-to-day work. Our certifications confirm compliance with recognised standards.

Download ISO 9001 certificate   ►

Download ISO 14001 certificate   ►

Download ISO 27001 certificate   ►

Elsner KNX glass push buttons of the eTR series mounted on a wall in a modern officeElsner KNX glass push buttons of the eTR series mounted on a wall in a modern office
Data protection and contractual provisions

Legal basis

Legal frameworks form the basis of our business relationships. These include data protection regulations and general terms and conditions. Here, we provide all relevant legal information in one place.

Close up of a laptop keypadClose up of a laptop keypad
Electrical and Battery Act

Disposal of electrical/electronic equipment

End users are legally required to dispose of waste electrical and electronic equipment separately. Such equipment must not be disposed of with household waste. It is identified by the crossed-out wheeled bin symbol. It can be returned to municipal collection points or to Elsner Elektronik.

Please note: Remove non-integrated batteries or rechargeable batteries before disposal and dispose of them separately. Delete all personal data stored on the device before disposal.

Rubbish bin symbol on a grey backgroundRubbish bin symbol on a grey background
EU Packaging Regulation

Packaging & PPWR

The EU Packaging and Packaging Waste Regulation (EU) 2025/40, known as the PPWR, applies from 12 August 2026. Among other things, it regulates restrictions on substances, recyclability, material use and the labelling of packaging.

We maintain technical documentation for our product packaging and draw up EU declarations of conformity. You can download a general confirmation of our implementation here. Each declaration of conformity relates to a specific packaging type or item. The relevant declarations for the items you have purchased are available on request.

Elsner packaging in the dispatch departmentElsner packaging in the dispatch department