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Price Adjustments

Notice on price adjustments

Due to the current supply bottlenecks and extreme price fluctuations, the conclusion of the contract is subject to self-supply.

In addition, we reserve the right to adjust prices should individual net purchase prices change significantly during the execution of the contract. In the event of a price adjustment, you shall of course have a special right of termination.

Notice of termination must be given in text form to Elsner Elektronik GmbH no later than two weeks after notification of the price adjustment.

Furthermore, we reserve the right to withdraw from the contract if the purchase prices for the required manufacturing materials change by more than 30% on average. We ask for your understanding for this procedure.

Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees