Elsner Christmas motif made of blue lines with ‘Merry Christmas’ in the centreElsner Christmas motif made of blue lines with ‘Merry Christmas’ in the centre

Season’s Greetings at the End of the Year

News of 17 December 2025

Looking Ahead to the New Year

“The best way to predict the future is to create it together.”
Helmut Schmidt

As 2025 draws to a close, we would like to sincerely thank you for the trust you have placed in Elsner Elektronik. We are united by the shared goal of making smart and resource-efficient buildings a reality. We look forward to continuing on this path together with you in the coming year 2026.

We wish you and your loved ones a relaxing Christmas season, good health, and a successful start to the new year.

With festive regards,
Your Elsner Elektronik Team

P.S. Our company will be closed from24 December 2025 up to and including 6 January 2026. During this time, we will not be able to process enquiries or orders.

Our Christmas donations

Making Christmas bright for everyone

It is close to our hearts to support those for whom this time of year is not automatically filled with joy. That is why our Christmas donations this year once again go to Plan International Deutschland e.V. and Herzenssache e.V., a children’s charity initiative.

Elsner Christmas motif 2026Elsner Christmas motif 2026

Legal guarantee

Harmonised EU legal guarantee notice

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For more information on your rights in a specific country, visit the page below or ask the seller. https://europa.eu/youreurope/guarantees

https://europa.eu/youreurope/guarantees