Elsner Elektronik company building in front of a blue skyElsner Elektronik company building in front of a blue sky

Change in management at Elsner Elektronik

News of 4 July 2023

Thomas Elsner retires from the company management and hands over to Lina and Bastian Elsner

Lina Elsner and Bastian Elsner have officially become part of the management of the family-owned company Elsner Elektronik GmbH since 1 July 2023.

Thomas Elsner, who previously held the management together with his wife Jutta, is retiring but will continue to be available in an advisory capacity. Thus, the new management now consists of Bastian, Jutta and Lina Elsner. This step marks a major milestone in the succession process within the family business.

Lina Elsner, who began her succession at the company in 2019, is responsible for managing the areas of finance, controlling and human resources. During this time, she has, among other things, pushed environmental management projects, such as the recently completed ISO 14001 certification.

Bastian Elsner, has been with the family business since 2020 and, as Head of Sales, has already launched the subsidiaries Elsner Middle East and Elsner Asia-Pacific. In addition to marketing, he will also be increasingly involved in product development and head product management in the future.

With Lina and Bastian Elsner joining the company, Elsner Elektronik remains a family-run business.

"We are very proud to take over the management of our traditional family business and look forward to leading Elsner Elektronik into the future with the same vision and motivation as our parents," says Lina Elsner.

"Our focus will be on digitalisation projects in different areas of the company in order to optimally position Elsner Elektronik in this respect as well. In addition, we are working intensively on the development of new, innovative products to keep providing our customers with optimal solutions for the convenient use of their smart building," adds Bastian Elsner.

The family-owned company Elsner Elektronik was founded in 1990 by Jutta and Thomas Elsner and is well-known in the field of building automation systems. Controllers and sensors, for example for the KNX system, are developed and produced at the company's headquarters in Ostelsheim, Baden-Wuerttemberg. The intelligent building technology "Made in Germany" makes private and business buildings worldwide future-proof, safe and energy-efficient.

To the press information
Picture of the Elsner Elektronik management with Lina Elsner, Thomas Elsner, Jutta Elsner, Bastian ElsnerPicture of the Elsner Elektronik management with Lina Elsner, Thomas Elsner, Jutta Elsner, Bastian Elsner
from left to right: Lina Elsner, Thomas Elsner, Jutta Elsner, Bastian Elsner

Garantía legal

Aviso armonizado de la UE sobre la garantía legal

Garantía legal mínima de dos años para los bienes vendidos en la Unión Europea.

Los consumidores pueden hacer valer los derechos que les otorga la garantía legal de conformidad, por ejemplo, si los bienes:

  • no coinciden con la descripción;
  • no funcionan según lo previsto.

Los vendedores son responsables de cualquier falta de conformidad que existiera en el momento de la entrega de los bienes y que se ponga de manifiesto dentro del período de garantía legal. Los vendedores que se encuentren en tal situación están obligados a ofrecer:

  • la reparación o sustitución gratuitas;
  • en algunos casos, una reducción del precio o un reembolso total.

Algunos países tienen un período de garantía legal más largo. En el caso de los bienes de segunda mano, dicho período puede ser más corto, pero nunca inferior a un año.

Qué hacer si recibe bienes no conformes:

  1. Póngase en contacto con el vendedor lo antes posible para notificar el problema;
  2. Aporte pruebas de la compra, como un recibo, una factura o un extracto bancario.

Los vendedores y los productores también pueden ofrecer garantías comerciales, que se aplican independientemente de la garantía legal. Por ejemplo, la etiqueta GARAN representa una garantía comercial de durabilidad ofrecida por el productor sin coste adicional y que cubre la totalidad del bien.

Para obtener más información sobre sus derechos en un país específico, consulte la página que figura a continuación o pregunte al vendedor. https://europa.eu/youreurope/garantías