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Group control of motors

Operating several drives in parallel at one control output

If several windows or several shades are to react to the same operation command and move in parallel, they can be operated together at one drive output of a control system. Therefore, it must be noted that not all drives are suitable for being connected in parallel to one clamp.

Check first

Are the drives suitable for parallel connection?

It must first be checked whether the motors that are to be used are intended for parallel connection by the manufacturer. This information can be found in the data sheet of the motors, in case of doubt ask the manufacturer.

If the motors are suitable for direct parallel operation, they can be connected together at the control output. For motors that are not approved for parallel operation, an external group control relay is required.

Zeichnung GruppensteuerungZeichnung Gruppensteuerung
Protection

What does a group relay do?

A group control relay prevents disturbing travel back and forth shortly before reaching the end position and protects the drives from damage. The technical background for this is as follows:

Actuators which are not intended for parallel operation by the manufacturer usually have four connections: PE (protective earth), N (neutral conductor), up and down. During "up" travel, 230 V AC voltage is now applied to the "down" connection (opposite direction). This leads to the following behaviour:

If two motors connected in parallel travel in one direction, they will never reach their end position exactly at the same time. Motor 1, which first reaches its end position, switches off. However, if motor 2 is connected in parallel, then motor 1 receives current from motor 2 in the opposite direction. This means that motor 1 reverses again in the opposite direction.

As a result, the motors move up and down shortly before the end position until both have reached their end position. This is not only annoying because it may take a long time for the windows or shades to reach their final position - it also damages the drives.

The group control relay solves the problem by disconnecting the connection of the opposite direction to the neighbouring motor. This is why these useful helpers are also called isolating relays. The motor that reaches the end position first stops and is no longer influenced by the motor connected in parallel.

Info for download

Group control

The info sheet summarises the most important information on the subject of group control for you. The table contains an overview of all Elsner Elektronik group control relays – for a quick overview of functional differences. Download now!

Download Infoblatt GruppensteuerungDownload Infoblatt Gruppensteuerung

Garantía legal

Aviso armonizado de la UE sobre la garantía legal

Garantía legal mínima de dos años para los bienes vendidos en la Unión Europea.

Los consumidores pueden hacer valer los derechos que les otorga la garantía legal de conformidad, por ejemplo, si los bienes:

  • no coinciden con la descripción;
  • no funcionan según lo previsto.

Los vendedores son responsables de cualquier falta de conformidad que existiera en el momento de la entrega de los bienes y que se ponga de manifiesto dentro del período de garantía legal. Los vendedores que se encuentren en tal situación están obligados a ofrecer:

  • la reparación o sustitución gratuitas;
  • en algunos casos, una reducción del precio o un reembolso total.

Algunos países tienen un período de garantía legal más largo. En el caso de los bienes de segunda mano, dicho período puede ser más corto, pero nunca inferior a un año.

Qué hacer si recibe bienes no conformes:

  1. Póngase en contacto con el vendedor lo antes posible para notificar el problema;
  2. Aporte pruebas de la compra, como un recibo, una factura o un extracto bancario.

Los vendedores y los productores también pueden ofrecer garantías comerciales, que se aplican independientemente de la garantía legal. Por ejemplo, la etiqueta GARAN representa una garantía comercial de durabilidad ofrecida por el productor sin coste adicional y que cubre la totalidad del bien.

Para obtener más información sobre sus derechos en un país específico, consulte la página que figura a continuación o pregunte al vendedor. https://europa.eu/youreurope/garantías