Frequently asked questions

Frequently asked questions

Here you can find an overview of frequently asked questions about our products. If the answer you are looking for is not here, please call our Technical Service on +49 (0) 7033 / 30945-250 or e-mail us at [Service(at)elsner-elektronik.de].

         KNX            

Questions for KNX bus communication

Wheater sensors

Questions about weather stations and sensors

    Building controls   

Questions about building controls

We can only provide services for devices from Elsner Elektronik. Please contact the manufacturer directly for fault analysis and repairs of third-party devices. For OEM devices, Elsner Elektronik will only provide services with the written consent of our OEM partner. We have prepared a declaration of consent for such cases, which you can download here.