Delivery & Payment

Terms of delivery and payment

The general terms and conditions of Elsner Elektronik GmbH apply.

Delivery Terms and Payment

Payment Options

In the webshop, the Customer can pay

  • in advance
  • by credit card (MasterCard, Visa)
  • Giropay (only in Germany)
  • PayPal

Gütesiegel für sichere Kreditkarten-Zahlung im Webshop

Shipping

Orders via the webshop are only possible for customers whose ordinary residence (invoice address) is situated in one of the following countries and territories and provide a delivery address in the same country: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovak Republic, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus.

For inquiries from other countries please contact us by e-mail.

The goods are shipped by parcel service. A delivery can be divided into several packages.

Bulk cargo (ventilation units) is shipped separately by forwarding agency. In the case of a delivery address abroad, it is not possible to order bulky goods via the webshop. In this case, please ask by e-mail, e. g. via the watchlist.

With a basket weight of 50 kg or more, it is not possible to order via the webshop. In this case, the shipment is made via a forwarding agency. Please ask by e-mail, e.g. via the watchlist.

Delivery period

Delivery times stated by us are calculated from the date of our order confirmation, subject to prior payment of the purchase price (except in the case of purchase on account). Articles in the online shop with status "immediately available" have a delivery time of 5 days within Germany.

Packaging and shipping costs for packages when ordering in the webshop

From a cart value of 100,00 € net (119,00 € incl. VAT) we ship webshop orders within Germany free of shipping costs! This only applies to items that are available in the webshop. Bulk cargo ist excluded.

Germany

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
0.00 kg 9.99 kg 5.95 € 5.00 €
10.00 kg 27.99 kg 10.71 € 9.00 €
28.00 kg 36.99 kg 22.61 € 19.00 €
37.00 kg 57.99 kg 27.37 € 23.00 €

Belgium, Czech Republic, Luxembourg, the Netherlands

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
0.00 kg 17.99 kg 18.30 € 15.38 €
18.00 kg 21.99 kg 47.21 € 37.62 €
22.00 kg 24.99 kg 48.65 € 38.83 €
25.00 kg 28.99 kg 50.14 € 40.08 €
29.00 kg 36.99 kg 51.51 € 41.24 €
37.00 kg 41.99 kg 55.78 € 44.82 €
42.00 kg 44.99 kg 73.88 € 60.03 €
45.00 kg 49.00 kg 75.32 € 61.24 €

Austria, Denmark, France

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
0.00 kg 17.99 kg 21.54 € 18.10 €
18.00 kg 21.99 kg 47.21 € 37.62 €
22.00 kg 24.99 kg 48.65 € 38.83 €
25.00 kg 28.99 kg 50.14 € 40.08 €
29.00 kg 36.99 kg 51.51 € 41.24 €
37.00 kg 41.99 kg 55.78 € 44.82 €
42.00 kg 44.99 kg 73.88 € 60.03 €
45.00 kg 49.00 kg 75.32 € 61.24 €

Poland

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
0.00 kg 17.99 kg 22.13 € 18.60 €
18.00 kg 21.99 kg 47.21 € 37.62 €
22.00 kg 24.99 kg 48.65 € 38.83 €
25.00 kg 28.99 kg 50.14 € 40.08 €
29.00 kg 36.99 kg 51.51 € 41.24 €
37.00 kg 41.99 kg 55.78 € 44.82 €
42.00 kg 44.99 kg 73.88 € 60.03 €
45.00 kg 49.00 kg 75.32 € 61.24 €

Bulgaria, Cyprus, Estonia, Finland, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Portugal, Portugal - Madeira, Romania, Slovakia, Slovenia, Spain, Spain - Balearic Islands, Sweden

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
0.00 kg 5.00 kg 26.43 € 22.21 €
5.01 kg 10.00 kg 31.19 € 26.21 €
10.01 kg 18.00 kg 43.09 € 36.21 €
18.01 kg 22.00 kg 69.52 € 58.42 €
22.01 kg 27.00 kg 74.28 € 62.42 €
27.01 kg 37.00 kg 86.18 € 72.42 €
37.01 kg 42.00 kg 112.61 € 94.63 €
42.01 kg 49.00 kg 117.37 € 98.63 €

Liechtenstein, Switzerland

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
00.00 kg 17.99 kg 32.95 € 27.69 €
18.00 kg 21.99 kg 106.72 € 87.63 €
22.00 kg 24.99 kg 108.18 € 88.86 €
25.00 kg 28.99 kg 109.83 € 90.25 €
29.00 kg 36.99 kg 114.21 € 93.93 €
37.00 kg 41.99 kg 124.68 € 102.73 €
42.00 kg 44.99 kg 167.84 € 138.99 €
45.00 kg 49.00 kg 169.30 € 140.22 €

Spain - Canary Islands

Weight from Weight to Price for end customers (incl. VAT) Reseller price (plus VAT)
0.00 kg 5.00 kg 40.71 € 34.41 €
5.01 kg 10.00 kg 46.66 € 39.21 €
10.01 kg 18.00 kg 64.51 € 54.21 €
18.01 kg 22.00 kg 105.22 € 88.42 €
22.01 kg 27.00 kg 111.17 € 93.42 €
27.01 kg 37.00 kg 129.02 € 108.42 €
37.01 kg 42.00 kg 169.73 € 142.63 €
42.01 kg 49.00 kg 175.68 € 147.63 €

Packaging and shipping costs for bulky goods when ordering in the webshop

Only Germany

Postal code area Price for end customers (incl. VAT) Reseller price (plus VAT)
70, 71, 72, 73, 75 52.09 € 43.77 €
74, 76 56.13 € 47.17 €
68, 69, 77, 78, 89 56.51 € 47.48 €
35, 36, 56, 60, 64, 65, 66, 67, 79, 84, 85, 86, 91, 93, 95, 96, 97, 98 57.01 € 47.91 €
55, 61, 63, 80, 81, 87, 88, 90, 92 57.52 € 48.33 €
53, 54, 57, 82, 99 59.28 € 49.82 €
08, 34, 37, 40, 50, 51, 58, 83 59.66 € 50.13 €
07, 09, 41, 42, 44, 45, 47, 52, 59, 94 60.04 € 50.45 €
04, 06, 31, 32, 33, 46, 48 60.54 € 50.88 €
01, 38, 49 60.92 € 51.19 €
03, 14, 29, 30, 39 61.43 € 51.62 €
02, 10, 12, 13, 26, 28 63.32 € 53.21 €
15, 20, 21, 22, 27 63.82 € 53.63 €
16, 23, 25 64.33 € 54.06 €
17, 18, 19, 24 64.71 € 54.37 €