Delivery Terms and Payment

The General Business Terms of Elsner Elektronik GmbH apply.
 

Delivery Period

The delivery periods stated by us start with the moment we confirm the order provided that the purchase price has been paid (except for purchases by invoice). For items in the online shop with the "In Stock" status, a five-day delivery period applies within Germany.
 

Payment Options

In the webshop, the Customer can pay

• in advance
• by credit card (MasterCard, Visa)
• Giropay (only in Germany)
• PayPal.
   

Shipping

Orders via the webshop are only possible for customers whose ordinary residence (invoice address) is situated in one of the following countries and territories and provide a delivery address in the same country: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovak Republic, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus.

For inquiries from other countries please contact us by e-mail.

The goods are shipped by parcel service. A delivery can be divided into several packages.

Bulk cargo (ventilation units) is shipped separately by forwarding agency. In the case of a delivery address abroad, it is not possible to order bulky goods via the webshop. In this case, please ask by e-mail, e. g. via the watchlist.

With a basket weight of 50 kg or more, it is not possible to order via the webshop. In this case, the shipment is made via a forwarding agency. Please ask by e-mail, e.g. via the watchlist.
 

Packaging and shipping costs for packages when ordering in the webshop

Packaging and shipping costs for bulky goods when ordering in the webshop