We are available for you

Monday to Thursday: 7:30 am -12:15 pm and 12:45 pm -5:00 pm
Friday: 7:30 am - 2:30 pm

Herdweg 7 • D-75391 Gechingen • Germany
Address for visitors: Herdweg 4
Phone: +49 (0) 70 56 / 93 97-0
Fax: +49 (0) 70 56 / 93 97-20
email: info(at)elsner-elektronik.de ... or use the contact form.

If you have special questions about technical issues, delivery etc. the menu item contact persons will help you.

Our goods receiving times

Monday to Thursday: 8:30 am - 12:00 pm and 1:00 pm - 4:30 pm
Friday: 8:30 am -12:00 pm
Address for delivery: Herdweg 5 • D-75391 Gechingen • Germany

Customer Service

Our technical customer service will be glad to answer your questions about the technical features of our products, about the appropriate control for your conservatory and about connection issues. Our technicians also help you with complaints.
In some regions you can get in direct contact with our authorized local agents.
In the download area you will find all documents about the different products: Manuals, data sheets, program files, templates for invitations to tender and press texts.

Conditions of delivery

Germany and EU countries: ex stock Gechingen via parcel service.
Switzerland and other EFTA countries: ex stock Gechingen via mail order.

Order form

For your order by fax or mail.
We also take your orders by phone at +49 70 56 / 93 97-0.
Order form End Customer (PDF)
Order form Trader (PDF)
If you want to order a ventilation unit in special colours or dimensions, please use the applicable annex to the order form. Thus we can forward your requested dimensions directly to production and save call backs.
Annex ventialation units for special dimensions and colours (PDF, German)

Some products can be ordered with individual labelling. The "Laser Labelling" leaflet summarises which file formats are needed for this and what else is to be considered. Laser Labelling leaflet (PDF, English)

General terms and conditions of Elsner Elektronik GmbH

T&Cs (PDF)